Terms of service

Terms of Service

Overview

Welcome to Cartivaprox.store. Throughout this website, the terms "we," "us," and "our" refer to Cartivaprox.store. By accessing our website, browsing our collections, placing an order, or using any of our services, you agree to comply with and be bound by these Terms of Service.

If you do not agree with any part of these Terms, please discontinue use of our website.

These Terms apply to all visitors, customers, merchants, vendors, partners, and users of the website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your place of residence.

  • You have the legal authority to enter into binding agreements.

  • Any information you provide is accurate and complete.

  • You will use this website only for lawful purposes.

2. Products

Cartivaprox.store specializes in carefully selected pet apparel and accessories designed for dogs and cats.

We strive to ensure all product descriptions, specifications, colors, sizing information, images, and pricing are accurate.

However, slight variations may occur due to:

  • Monitor settings

  • Lighting conditions

  • Manufacturing batches

  • Fabric texture

  • Manual measurements

  • Photography

Such variations do not constitute product defects.

3. Product Availability

All products are offered subject to availability.

We reserve the right to:

  • Limit product quantities

  • Discontinue products

  • Modify product specifications

  • Introduce new collections

  • Update pricing without prior notice

An item appearing on the website does not guarantee permanent availability.

4. Pricing

Prices displayed on Cartivaprox.store are shown in the currency available during checkout.

Prices may change at any time without prior notice.

Although every effort is made to ensure pricing accuracy, occasional errors may occur.

If a pricing error is discovered after your order is placed, we reserve the right to:

  • Correct the price

  • Cancel the order

  • Contact you before processing

If payment has already been collected for a cancelled order, a full refund will be issued.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not constitute final acceptance of the order.

We reserve the right to:

  • Decline any order

  • Limit quantities

  • Cancel suspicious transactions

  • Refuse orders that violate these Terms

Orders may also be cancelled because of:

  • Stock shortages

  • Payment verification failure

  • Shipping restrictions

  • Fraud prevention procedures

  • Incorrect customer information

6. Customer Information

Customers agree to provide accurate:

  • Name

  • Shipping address

  • Billing information

  • Email address

  • Telephone number

Providing false or incomplete information may delay or prevent order fulfillment.

Customers are responsible for keeping their account information current.

7. Payment

Payment must be successfully completed before orders enter processing.

Accepted payment methods are displayed during checkout.

We use secure third-party payment providers.

Cartivaprox.store does not store full credit card information.

8. Shipping

Shipping times shown on the website are estimates only.

Unexpected delays may occur due to:

  • Weather

  • Customs inspections

  • Peak shopping seasons

  • Transportation disruptions

  • Carrier delays

Estimated delivery dates are not guaranteed.

Ownership and risk transfer to the customer upon carrier delivery.

9. Returns and Refunds

Returns are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before purchasing.

Submitting an order indicates acceptance of that policy.

10. Intellectual Property

All content on Cartivaprox.store, including but not limited to:

  • Logos

  • Graphics

  • Product descriptions

  • Icons

  • Layout

  • Website design

  • Images

  • Text

  • Branding

  • Digital assets

is protected by copyright, trademark, and applicable intellectual property laws.

No content may be copied, reproduced, redistributed, or commercially used without written permission.

11. Acceptable Website Use

You agree not to:

  • Violate any law

  • Submit misleading information

  • Upload malicious software

  • Attempt unauthorized access

  • Interfere with website security

  • Use automated scraping tools

  • Copy website content

  • Impersonate another person

  • Abuse customer service

Violation may result in suspension or permanent restriction of access.

12. Third-Party Services

Our website may include links or integrations with third-party services.

These include but are not limited to:

  • Payment providers

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

  • Social media services

Cartivaprox.store is not responsible for the content, policies, or practices of third-party websites.

13. Disclaimer

All products and services are provided "as is" and "as available."

To the fullest extent permitted by law, Cartivaprox.store makes no guarantee that:

  • The website will always be uninterrupted

  • The website will always be error-free

  • Every product will meet every customer's expectations

  • The website will always remain available

Reasonable efforts are made to maintain reliable service.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cartivaprox.store shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Loss of data

  • Emotional distress

  • Personal inconvenience

Our maximum liability shall not exceed the purchase price paid for the affected product.

15. Indemnification

You agree to indemnify and hold harmless Cartivaprox.store, its employees, affiliates, suppliers, contractors, and partners from claims, liabilities, damages, expenses, and legal fees arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Violation of applicable laws

  • Infringement of third-party rights

16. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you acknowledge that certain personal information is collected and processed for order fulfillment, customer service, payment processing, fraud prevention, and website improvement.

17. Changes to These Terms

We reserve the right to revise these Terms of Service at any time.

Changes become effective immediately after publication on the website.

Customers are encouraged to review these Terms periodically.

Continued use of the website constitutes acceptance of updated Terms.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the jurisdiction in which Cartivaprox.store operates, without regard to conflict of law principles.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.

20. Entire Agreement

These Terms constitute the complete agreement between you and Cartivaprox.store regarding the use of our website and supersede any prior communications, agreements, or understandings.

21. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Cartivaprox.store

500 Rue du Cap-Saint-Malo
L'Île-Bizard-Sainte-Geneviève, QC H9C 2P5
Canada

Email: support@Cartivaprox.store

Phone: (800) 361-2613

Our customer support team is committed to providing a professional, friendly, and timely response to all inquiries.